Privacy Policy

Last updated: 10/13/2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support:

  • Name and email address
  • Account credentials and profile information
  • Payment and billing information
  • Communications with us
  • Content you input into our AI services

Usage Information

We automatically collect certain information about your use of our services:

  • Device information and IP address
  • Browser type and version
  • Pages visited and time spent on our platform
  • Features used and frequency of use
  • Error logs and performance data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third parties who assist us in operating our platform
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: Information may be transferred in connection with a merger or acquisition
  • Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Employee training on data protection

5. AI Content Processing

When you use our AI services, we process your input content to generate responses. This processing may involve:

  • Temporary storage of your content during processing
  • Analysis of content to improve our AI models
  • Logging of interactions for service improvement
  • Content filtering to ensure compliance with our policies

We do not use your personal content to train our AI models without your explicit consent.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze how you use our services
  • Provide personalized content and features
  • Improve our platform's performance

You can control cookie settings through your browser preferences, though this may affect some functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where processing is based on consent

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods for legal, regulatory, or business purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@promptgraphy.ai
Data Protection Officer: support@promptgraphy.ai
Address: [Your Company Address]